Customer Survey: Your E-Mail

We need your help. Since we installed out new e-mail server, we have updated your allowable mail quota from 2 MBs to 10 MBs. We have also gained a lot more flexibility with how your e-mail is handled. The problem is, we don't know for sure how you'd like the mail handled. We would appreciate your taking just a few moments to answer a few questions for us to help us out.

E-mail Address:

Almost all Internet Service Providers put a quota on the amount of information that can be stored on their servers. Granite has set the maximum quota level to 10 MBs. Do you think this quota is the right size?
Yes No

If not, what do you think the quota should be set at?   

There are different ways available to handle e-mail quotas. Some Internet Providers will block any additional mail from reaching your e-mail once you have reached your quota. In this case, mail would be bounced back to the sender. Other providers will allow new mail, but delete other messages to make room for them. Finally, some providers (and currently Granite) allow all mail into your InBox and then assesses a fee for exceeding your quota. Our fee is currently $1.00 per month per MB. Of these three methods, how would you prefer to have your mail quota managed?

Block new messages when quota has been reached:
Delete messages to make room for new messages when quota has been reached:
Allow all messages and assess fees:

Our Spam/Virus filtering service, offered through Postini Corporation, has proved to be a very popular service. Are you currently a subscriber to this service?
Yes
No
Not yet, please sign me up:

If you have any questions or comments, please let us know. We'll be happy to respond to them. Thank you for taking the time to complete this survey.

Next: Whats New @ Granite